in Upland, CA, is a family-owned dealership and repair center that generally earns high praise for its personalized service and honest dealings, though it has faced some sharp criticism regarding its warranty and communication. Based on reviews from platforms like Yelp and Carfax , the business is highly regarded for its "no-pressure" environment and transparent repair services. Key Highlights
: The dealership is noted for a swift buying process. One customer reported being "in and out in no time", while another described the process as "smooth, fast, and easy".
: Some potential buyers have reported that the staff can be "short" on the phone or fail to respond to specific questions about vehicle details like Carfax reports. 123 car buying
: Customers frequently name Ed (the owner) and James as being exceptionally helpful, professional, and honest. Several reviewers noted that they were not pressured into unnecessary repairs or "upsold" on features they didn't need.
: They hold an A+ rating with the Better Business Bureau , although they are not a BBB-accredited business. in Upland, CA, is a family-owned dealership and
: A few customers have described the dealership's 3-month warranty as "a joke," claiming it is difficult to get coverage for necessary repairs after a purchase.
: Reviewers often mention that prices are "extremely reasonable" compared to major dealerships. In some cases, the shop reportedly covered repair costs that were higher than initially quoted to honor their word. One customer reported being "in and out in
: Beyond sales, they offer extensive Auto Maintenance , including smog checks, engine repair, and oil changes. Critical Feedback