"Hi, I need to get a price estimate for a screen repair for my [Insert Device Model]. The display is [e.g., cracked / showing lines]. I do not have AppleCare+. Can you let me know my service options? Thanks."
Here are a few options for texting Apple Support, depending on the issue, using their official support channels . Option 1: General Device Issue (e.g., iPhone/iPad) Apple Support
Open the Apple Store App -> Tap your Memoji -> Get Help -> Chat [Per 0.5.13]. "Hi, I need to get a price estimate
Visit Apple Support, select your product, and choose the "Chat" option. To help me refine this draft, could you tell me: What device is having the problem? Can you let me know my service options
"Hi Apple Support, I need help with my [Insert Device Name]. It is currently [describe issue, e.g., not turning on / frozen / battery draining quickly]. I've already tried restarting it, but it didn't help. What are the next steps? Thanks." Option 2: Account or Password Issue