Arthur sat in his home office, the blue glow of his laptop illuminating a face of pure confusion. He had just received an email that made his heart skip a beat: a renewal notice for services totaling $419.00 .
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He paused and scrutinized the details. First, the sender’s address wasn’t the standard First.Last@bestbuy.com . Instead, it was a string of random letters and numbers ending in a Gmail address. Then, he noticed the subtle errors: Arthur sat in his home office, the blue