Best Buy Online Purchase Return Policy Apr 2026

Once Best Buy receives your return, it typically takes to process the refund to your original payment method. Depending on your bank, it may take up to another week for the funds to actually appear in your account.

Final sale items, digital content (like software downloads), prepaid cards, and opened "consumables" (like ink or batteries) cannot be returned. 4. Refund Timing

Pack the item securely with all original accessories and drop it off at any authorized UPS location. 3. The "Gotchas": Restocking Fees & Non-Returnables best buy online purchase return policy

60 days for most items.

14 days for everyone (e.g., cell phones, cellular tablets, and hotspots). Once Best Buy receives your return, it typically

A 15% fee may apply to items like drones, DSLR cameras, and projectors if they are opened. Activatable devices typically carry a $45 restocking fee unless returned unopened.

This is the fastest way to get your refund. Just bring the item, your packing slip or receipt, and the original payment method to any Best Buy location . By Mail: Log into your Best Buy account and find your order. Print the prepaid UPS shipping label . The "Gotchas": Restocking Fees & Non-Returnables 60 days

Items bought between November 1 and December 31 usually have an extended window until January 14 of the following year. 2. How to Return Your Online Purchase You have two free ways to send back your online order: