You can exchange for a different model if you are unsatisfied, though it must be in "like-new" condition with all original packaging and accessories.
If you have Geek Squad Protection , they may replace the TV for internal hardware failures or normal wear and tear. 3. Exchange Methods Best Buy Help for Damaged or Incorrect Orders best buy tv exchange
The window for exchanging a TV depends on your membership status: Standard Members: 15 days. My Best Buy Plus™ & Total™ Members: 60 days. 2. Qualified Conditions for Exchange You can exchange for a different model if
If the TV is defective, damaged in shipping, or incorrect, you can request an exchange for a replacement. Exchange Methods Best Buy Help for Damaged or
Best Buy allows TV exchanges for most customers within of purchase or delivery. Exchanges can typically be completed in-store or by mail, though larger TVs that were home-delivered may require a scheduled pickup. Best Buy TV Exchange Overview 1. Exchange Timeframes