Experts from Consumer Reports and U.S. News recommend being wary of certain sales tactics:
Users often share their "lessons learned" from the dealership floor:
: A tactic where sales managers focus on monthly payments rather than the total price to hide higher profit margins.
Reviews for car sales companies vary widely depending on whether you are looking at major national retailers like Hertz and Enterprise or smaller local dealerships. While some customers praise the efficiency and low-pressure environment of specific locations, others warn of hidden fees and poor vehicle condition. Major National Retailers
“It looks really unassuming on its face, but it's designed to make you pay more and not realize what's going on.” Consumer Reports · 1 year ago
: Reviews are mixed. Some customers report a "seamless" process with helpful staff, while others at locations like Hertz Car Sales Sacramento and Hertz Car Sales Torrance highlight long wait times and issues with warranties not covering post-purchase mechanical failures.
“The addons are literally worthless so please turn those down.” Reddit · r/EnterpriseCarRental · 7 months ago
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