One day, Alex logged in to find the balance had plummeted. "Where did my points go?" Alex cried. A helpful Best Buy Forum expert explained the two traps Alex had fallen into:
Unlike the points themselves, these certificates had a hard expiration date—usually just 60 days from the day they were issued. Alex had missed the deadline, and the certificates had vanished into thin air. do best buy points expire
Because Alex didn't have "point banking" (a perk for certain cardholders or high-tier members), the system automatically turned the points into Reward Certificates once they hit a certain threshold. One day, Alex logged in to find the balance had plummeted
