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They will buy cars that don’t run, though you must arrange to have them towed to a CarMax location for an appraisal. Key Exceptions and Limitations
While they are very flexible, there are specific legal and structural exceptions:
CarMax’s business model relies on two different paths for the cars they purchase:
Yes, CarMax will buy almost any vehicle, regardless of its age, mileage, or whether it currently runs. They provide a written offer valid for , and you are under no obligation to buy a car from them in return. What CarMax Will Buy
Vehicles that are too old (typically over 10–12 years), have high mileage, or have significant mechanical/cosmetic issues are sold through CarMax's own internal auction system.
Higher-quality, newer cars that meet their strict reconditioning standards are sold on their lots.