Due to restrictions, the official version is often found on the Hikvision App Store rather than the standard Google Play Store. iOS: You can download it directly from the Apple App Store.
If you are trying to download official software or recorded footage, here are the standard procedures: 1. Downloading the Hik-Connect App
Once finished, you can find your files in within the app. ⚠️ Security Warning
Tap the (usually a downward arrow) while viewing the desired clip.