Ebay-return-dispute File

: Select "Return this item" in your Purchase History and choose the reason "Does not match pictures or description" for a pre-paid label.

If a buyer opens a dispute, your response is time-sensitive. Failure to act within three business days can lead to eBay forcing a refund without requiring the item to be returned. ebay-return-dispute

What is the for the return (e.g., "damaged," "missing parts," "changed mind")? Has the three-day response window already passed? Refunding buyers - eBay : Select "Return this item" in your Purchase

: If the seller does not respond or provide a solution within three business days, use the " Ask eBay to step in " option to have the platform resolve the case. What is the for the return (e

: If you disagree with a closed case's outcome, you can file an appeal within 30 days by providing new evidence, such as additional photos. Key Dispute Resolution Steps Where to Go Ask eBay to Step In Requests and Disputes Tab Appeal a Case Seller Dashboard Report a Buyer Report Problem Tool