English For Telephoning Express Series <TRUSTED ✧>

: Each unit includes a "Starter" quiz or questionnaire for self-analysis and features realistic listening exercises to improve comprehension.

English for Telephoning (Express Series) : Gordon Smith, David English for Telephoning EXPRESS SERIES

Focuses on confidence building and practical "survival" phrases : Each unit includes a "Starter" quiz or

: It provides a wealth of useful phrases and expressions designed to build confidence in learners who struggle with the lack of body language cues during phone calls. General Consensus It is frequently used as a supplementary module

Student’s book often includes audio CDs or interactive exercises

Reviewers typically highlight the series as an excellent "bite-sized" solution for targeted business English needs. It is frequently used as a supplementary module in broader Business English classes due to its focused, task-oriented approach. Target Audience Business professionals and students Duration Short course (approx. 25–30 hours of material) Strengths

: Lessons are organized to start with basic skills (e.g., spelling names or numbers) and gradually move toward more complex strategies for sequencing professional conversations.