Return In Store — Forever 21 Buy Online

Food, cosmetics, jewelry, underwear, select lingerie, swimwear, and clearance items marked as "Final Sale" cannot be returned.

Returned items must be unwashed, unworn, and undamaged with all original tags attached. forever 21 buy online return in store

Retail stores cannot accept returns for international orders placed through Global-e. Help | Return Policy - Forever 21 Help | Return Policy - Forever 21 Enter

Enter your order number and email address in the portal. Direct exchanges are not offered

Pack your items securely and drop them off at the designated carrier. Key Return Policies

Note that all returns, gift cards, or store credits issued before May 1, 2025 , are no longer accepted due to a change in company ownership.

Direct exchanges are not offered. If you need a different size or color, you must return the original item for a refund and place a new order.