These are often "one-time use" and have no cash value. In most cases, if you return an item bought with a promotional certificate, the certificate is forfeited and not refunded.
To save the value of a promotional certificate, it is often better to do an exchange for another item in-store rather than a straight return. What Happens to Your Refund Amount? return best buy reward certificate
Returning an item purchased with a generally results in the certificate value being refunded as points back to your account. However, the exact outcome depends on whether the certificate was earned through points or was a one-time "promotional" offer. Types of Certificates & Refund Outcomes Standard Reward Certificates (Earned via Points): These are often "one-time use" and have no cash value
If you used a certificate earned from your My Best Buy Credit Card points, those points are typically credited back to your My Best Buy account . What Happens to Your Refund Amount