Blurred text or glare on the ID's holographic seal will trigger a fail.

Find a well-lit area with a neutral background. Avoid harsh overhead lights that cause glare on the ID card. 2. Capture Your ID

Applying for a Zip Pay account - ID Verification – Help Centre

Ensure the name and DOB on your application exactly match your ID.

You will be asked to take a "selfie," which is often a short video to ensure you are a live person.

You need a physical copy of a government-issued photo ID. Accepted forms usually include a Driver's License , State ID , or Passport .

Your ID must be current; expired licenses are not accepted.