Before you speak, ask yourself: Is this about the budget, or is it about me feeling unheard? 2. The Mechanics of Engagement: From Reactivity to Response
The most powerful tool in conflict is the three-second silence. It allows the amygdala (the brain's emotional center) to step back and the prefrontal cortex (the logical center) to step in. The Dynamics of Conflict: A Guide to Engagement...
A crucial part of the dynamics of conflict is knowing when engagement is no longer productive. If a conversation becomes abusive, circular, or if one party is not acting in good faith, the most "engaged" thing you can do is set a boundary and walk away. Conclusion: Conflict as a Catalyst Before you speak, ask yourself: Is this about
