The complete title for the book you're looking for is . Written by Kerry Patterson, Joseph Grenny, Ron McMillan, and Al Switzler, it is a follow-up to the bestseller Crucial Conversations and focuses specifically on accountability and dealing with failed commitments. Product Information
The complete title for the book you're looking for is . Written by Kerry Patterson, Joseph Grenny, Ron McMillan, and Al Switzler, it is a follow-up to the bestseller Crucial Conversations and focuses specifically on accountability and dealing with failed commitments. Product Information